Privacy Policy

1. Introduction

Welcome to Quaerens AI Labs. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our website www.quaerens.ai (the "Website").

This policy is designed to comply with the EU General Data Protection Regulation (GDPR), the French Data Protection Act, and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Quaerens AI Labs
Email: info@quaerens.ai
Website: www.quaerens.ai

3. Information We Collect

3.1 Information You Provide

Currently, our Website does not require you to create an account or provide personal information directly. If you contact us via email, we will collect:

• Email address — to respond to your inquiries
• Message content — the information you choose to share with us
• Name (optional) — if you provide it in your correspondence

3.2 Information Collected Automatically

When you visit our Website, we automatically collect certain technical information through cookies and similar technologies:

• IP address (anonymized)
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Pages visited and navigation paths
• Time and date of visit
• Time spent on pages
• Referring website (if you arrived via a link)
• Geographic location (country / region level only)

This information is collected through Google Analytics cookies (only if you consent) and is used exclusively for analytics purposes.

4. How We Use Your Information

We use the collected information for the following purposes:

• Website analytics — to understand how visitors use our Website, which pages are most popular, and how we can improve user experience
• Performance monitoring — to identify technical issues and optimize Website performance
• Communication — to respond to inquiries sent via email
• Security — to detect and prevent fraud, unauthorized access, and other malicious activities
• Legal compliance — to comply with applicable laws and regulations

We do NOT:

• Sell your data to third parties
• Use your data for advertising or marketing purposes
• Share your data with third parties except as described in this policy
• Track you across other websites (no cross-site tracking)

5. Legal Basis for Processing (GDPR)

Under GDPR Article 6, we process your personal data based on the following legal grounds:

• Consent (Article 6(1)(a)) — for analytics cookies and tracking. You provide explicit opt-in consent through our cookie consent banner. You may withdraw consent at any time.
• Legitimate Interest (Article 6(1)(f)) — for necessary cookies that enable basic Website functionality, security monitoring and fraud prevention, and responding to your inquiries. Our legitimate interest is to provide a secure, functional Website and communicate with visitors.
• Legal Obligation (Article 6(1)(c)) — when required to comply with legal obligations, such as responding to valid legal requests.

6. Cookies and Tracking Technologies

6.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and understand how you use the site.

6.2 Types of Cookies We Use

6.3 Managing Cookies

You have full control over cookies:

• Cookie consent banner — accept or reject analytics cookies when you first visit
• Cookie settings — change preferences anytime by clicking here
• Browser settings — configure your browser to block or delete cookies

Note: blocking strictly necessary cookies may prevent the Website from functioning properly.

7. Third-Party Services

7.1 Google Analytics

We use Google Analytics to analyze Website usage. Google Analytics uses cookies to collect information about how often users visit the Website, what pages they visit and in what order, how long they stay on each page, and what site they came from.

Privacy protections we have implemented:

• IP anonymization — the last octet of your IP address is removed before processing
• No advertising features — we don't use Google Analytics for advertising
• No data sharing with Google — we don't share data with other Google services
• Consent-based loading — analytics only loads if you accept cookies

Google Analytics privacy policy: policies.google.com/privacy

To opt out of Google Analytics across all websites: Google Analytics opt-out browser add-on

7.2 Netlify (Hosting)

Our Website is hosted on Netlify. Netlify may collect technical logs (IP addresses, access times) for infrastructure security and performance. These logs are retained for a limited time.

Netlify privacy policy: netlify.com/privacy

8. Data Retention

We retain your data only as long as necessary for the purposes described in this policy:

• Cookie consent preferences — 6 months (stored locally in your browser)
• Google Analytics data — 26 months (Google's default retention period)
• Email correspondence — as long as necessary to address your inquiry, then deleted
• Server logs — 30 days maximum

After these periods, data is automatically deleted or anonymized so it can no longer identify you.

9. Your Rights Under GDPR

If you are in the European Economic Area (EEA), UK, or Switzerland, you have the following rights under GDPR:

• Right to access (Article 15) — request a copy of the personal data we hold about you
• Right to rectification (Article 16) — request correction of inaccurate or incomplete data
• Right to erasure (Article 17) — request deletion of your personal data ("right to be forgotten")
• Right to restrict processing (Article 18) — request that we limit how we use your data
• Right to data portability (Article 20) — receive your data in a machine-readable format
• Right to object (Article 21) — object to processing based on legitimate interests
• Right to withdraw consent (Article 7(3)) — withdraw cookie consent at any time without affecting prior processing
• Right to lodge a complaint (Article 77) — file a complaint with your local data protection authority

To exercise these rights, please contact us at info@quaerens.ai. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• HTTPS / TLS encryption — all data transmitted between your browser and our servers is encrypted using TLS 1.2 or higher
• Secure hosting — Website hosted on Netlify's secure infrastructure with regular security updates
• Access controls — limited access to personal data on a need-to-know basis
• Regular security reviews — periodic assessment of security measures
• Minimal data collection — we only collect data necessary for stated purposes
• Secure cookies — cookies set with Secure and SameSite flags

While we take reasonable steps to protect your data, no internet transmission is completely secure. We cannot guarantee absolute security.

11. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including:

• United States — for Google Analytics and Netlify hosting

When we transfer data outside the EEA, we ensure adequate safeguards are in place:

• Google Analytics — complies with GDPR through Standard Contractual Clauses (SCCs) and the EU-US Data Privacy Framework
• Netlify — complies with GDPR and provides adequate data protection measures

For more information about these safeguards, contact us at info@quaerens.ai.

12. Children's Privacy

Our Website is not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided personal data, please contact us immediately so we can delete it.

13. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page
• Increment the revision number in our cookie consent (requiring re-consent) for material changes
• For material changes, may display a notice on the Website

We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Quaerens AI Labs
Email: info@quaerens.ai
Website: www.quaerens.ai

For GDPR-related requests: email info@quaerens.ai with subject line "GDPR Request".